Ghorbani NasrollahAbadi, Zahra, and Samaneh Soltani. “Explaining Consumer Forgiveness in Insurance Industry With Emphasis on Behavioral Components”. International Journal of Business Management and Entrepreneurship 1, no. 1 (September 1, 2022): 11–25. Accessed June 6, 2026. https://www.mbajournal.ir/index.php/IJBME/article/view/5.